Projects

Case Overview

Customer Profile: World Bank funded electricity power distribution company which handles the generation, transmission and distribution of electricity.

Industry: Services – Power supply

Business Unit: Enterprisewide

Program/project objective: Proposed and implemented an integrated Oracle Inventory Management, Design and Control, Customer Incidence, Human Resource Planning and Billing Energy Management System.

Created custom application interfaces focusing on change and risk management, business reports, code tuning and architecture enhancements, gap analysis, application integrity, security and control fundamentals ensuring quality, reliability and successfully completing project deliverables.

Conducted resource performance review and feedback to project business sponsors, project teams, end-users, applications development staff and monitoring all stakeholders to ensure that projects meet critical specifications including schedule and budget.

Case Overview

Customer Profile: The Vocational Training Authority monitors and regulates Vocational Training and it’s main functions are to:

– Promote access to training opportunities on an equitable basis.

– Accredit, register and monitor all training institutions to ensure they adhere to the required standards and quality of training.

– Develop and review national training standards for levels within the framework to form a clear and consistent system that is relevant to Botswana’s economy.

– Guide the development of programme courses and curricula in vocational training.

– Register vocational training teachers to ensure standards of teaching, assessment and grading are maintained.

– The Authoritys mandate is executed through five agencies of Quality Assurance, Structured Work Based Learning, Planning and Research (DPR), Finance and Administration and Directorate of the Chief Executive.

Industry: Education/Training

Business Unit: IT Department

Program/project objective: Development of Statement of user Requirements for the Vocational Training Authority.
The primary objective of the project was to extensively examine existing work process, data gathering, and management information process to produce a detailed statement of user requirements. While making this SOUR, Sambiri had to consider the possibility of improving existing business processes.

Sambiri carried out detailed user requirements for computerisation of the the Authority’s functions. This included but not limited to:

a) The Human resources management system

b) The records management system

c) Development of the vocational training fund management system

d) Development of the corporate Intranet and interactive Website

e) Integration of the systems with their database system

f) Development of a management information interface to the integrated systems

Sambiri carried out the feasibility study for the implementation of a Knowledge Management System and recommend the strategy and methodology for implementation of the system.

We used the existing business documents such as their five (5) year strategic plans and made necessary recommendations so that they could be incorporated into the envisaged system(s).

We advised on the requirements of the solution for both hardware and software and took into consideration the existing computerised systems.

We analysed the appropriateness of implementing the system either by developing a bespoke application or purchase and customisation of a packaged solution. This was done in consideration of the existing environment and integration factors.

We had to develop the terms of reference and the implementation plan of the envisaged system and include the estimated costs. We also had to carry out the user profile analysis and make recommendations for appropriate training.

Case Overview

Customer Profile: Varichem is a major producer of pharmaceutical products.

Industry: Manufacturing – Pharmceutical

Business Unit: IT Department

Program/project objective: Sambiri upgraded their Local Area Network (LAN) from 10 BaseT to 10/100 BaseT comprising of 40 data points.

Case Overview

Customer Profile: Trust Bank was founded in 2000 and later merged with Royal Bank.

Industry: Banking and finance

Business Unit: IT Department

Program/project objective: Supplied an IBM iSeries server that was integrated with xSeries servers hosting OS400 and Microsoft operating systems which hosts of its core banking application. Sambiri also supplied Websphere MQ Series software for application integration and provides maintenance support.

Case Overview

Customer Profile: The Coca-Cola Company, headquartered in Atlanta, Georgia, is the world’s largest beverage company, largest manufacturer, distributor and marketer of non-alcoholic beverage concentrates and syrups in the world and is one of the largest corporations in the United States. The company is best known for its flagship product Coca-Cola and offers nearly 400 brands in over 200 countries or territories.

Industry: Beverages

Business Unit: IT Department

Program/project objective: Managing an Install-Move-Add-Change (IMAC) multi-year services agreement providing problem source identification, impact validation & resolution and security management.

Implementing and supporting standard and in-house applications, operating systems, hardware, peripherals and network problems using the clients Call Management System.

Case Overview

Customer Profile: The Standard Chartered Group was formed in 1969 through a merger of two banks: The Standard Bank of British South Africa founded in 1863, and the Chartered Bank of India, Australia and China, founded in 1853. Standard Chartered PLC is listed on both the London Stock Exchange and the Hong Kong Stock Exchange and is consistently ranked in the top 25 among FTSE-100 companies by market capitalisation.

Industry: Banking and finance

Business Unit: IT Department

Program/project objective: ambiri supplied (Personal Computing Division) PCD products, that is, computers and laptops and signed a an annual renewable Service Level Agreement (SLA) to provide maintenance and managed support services for the client’s IBM iSeries servers and PCD products in 2002.

Case Overview

Customer Profile: Schweppes is a beverage producer since 1783 and is a bottling partner with Coca-Cola.

Industry: Manufacturing  Beverage

Business Unit: IT Department

Program/project objective: Supply, installation and configuration of IBM xSeries server. Supply of Wide Area Network (WAN) connecting four remote depots to Schweppes HQ which are 226 kilometres apart connecting via Powertel fibre link.

Case Overview

Customer Profile: RMAS

Industry: Private sector – Medical

Business Unit: IT Department

Program/project objective: Sambiri developed an application that manages membership records, subscriptions and claim processing.

Case Overview

Customer Profile: The guiding principle in computerizing the Authority was the creation of an organisation that would be able to, enhance revenue generation and facilitate economic development, trade and travel; foster greater professionalism, transparency and accountability in revenue generation; motivate and retain skilled personnel through an improved working environment; and to have greater flexibility and control over resources to ensure their optimum use.

Industry: Public Sector  Tax agents

Business Unit: IT Department

Program/project objective: Sambiri supplied and configured IBM xSeries servers, line printers and provided maintenance hardware support services.

Case Overview

Customer Profile: The Office of the Auditor General is responsible for auditing the accounts of the Central Government, Local Authorities, and other Authorities.

The activities of Office of the Auditor General have grown in volume over the years due to increase in scope and complexity of its operation, such as inclusion of performance audits, IT Audits and general growth of government online services.

Industry: Auditing/Accounting

Business Unit: Quality Control and IT Department

Program/project objective: Development of a statement of user requirements (SOUR) for the computerisation of the audit process.
The Office of Auditor General needed to computerize their Audit Process to enhance the quality, productivity and cost effectiveness. It also increased the work coverage and effective use of resources. Electronic delivery of services and semi-paperless system will encourage a move away from the traditional audit techniques of batching large volumes of transactions manually. This will considerably reduce the amount of time auditors take in collecting and examining information as computers could perform the same function in a very short time.

In order to come up with a system, that would suite this office best, a consultant was required to produce a SOUR and a system design proto-type for the implementation of the computerized audit process system.

– In order to achieve their objective, we achieved the following milestones:

– Detailed study of the existing operations

– Study computerized system prevalent in other audit office and SAI.

– System requirement for OAG

– Proto-type Design of the system

– Hardware and Software requirement

– Identification of the possible solutions

– Presentation of solutions before the reference Committee

– Produce SOUR Document

– Training needs for staff

Case Overview

Customer Profile: BDO International is a worldwide network of public accountancy firms called BDO Member Firms, serving international clients. The name is an acronym of Binder Dijker Otte & Co. With over 100 BDO Member Firms in 110 countries and over 44,000 professionals in 1,095 offices throughout the world, BDO International is the fifth largest accounting firm network globally.

Industry: Accounting

Business Unit: MIS Department

Program/project objective: Developed detailed functional business Statements of Work (SOW), selection criteria, purchase contracts and service level agreements.

Evaluated and recommended Enterprise Resource Planning (ERP), business technology, services and solutions.

Performed feasibility studies for the implementation of knowledge management systems, enterprise intranet and portal web services including online human resources management and end-user skills development.

Identified organizational training needs, developing scheduling, resource and logistical arrangements and designing training programs, documentation, manuals and certification for on-site and off-site one-on-one and group training and demonstration of IBM, Microsoft, Project Management and other business software products, solutions and services to attain business objectives and enhance employee productivity resulting in team members achieving higher proficiency ratings during skills testing and evaluations.

Case Overview

Customer Profile: Public sector owned electric power distribution company which handles the generation, transmission and distribution of electricity.

Industry: Services – Power supply

Business Unit: IT Department

Program/project objective: Sambiri implemented a Local Area Network (LAN) comprising 12 data points and active equipment of a 3Com switch.